Privacy Policy

Aurisélla London
Effective Date: 04/08/2025

1. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, date of birth
  • Contact Data: Email address, phone number, billing and delivery addresses
  • Payment Data: Card details (processed securely by certified third-party payment gateways)
  • Technical Data: IP address, browser type, device identifiers, location data
  • Usage Data: Shopping behavior, purchase history, preferences
  • Marketing Data: Preferences in receiving marketing from us

2. How We Use Your Data

Your personal data is used strictly for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer care and account support
  • Sending transactional or service-related emails
  • Personalising your online experience
  • Notifying you of brand updates, offers, or campaigns (where consent is given)
  • Meeting legal, regulatory, or compliance requirements

3. Legal Basis for Processing

We process your data under one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

4. Data Sharing

We may share your data with:

  • Payment processors
  • Delivery partners
  • IT and system administration service providers
  • Professional advisors (legal, financial, compliance)
  • Authorities where legally required

We ensure all third parties respect the security of your data and process it in accordance with the law.

5. International Transfers

If we transfer your personal data outside the United Kingdom, appropriate safeguards will be in place to ensure it remains protected.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent
  • Request data portability

To exercise your rights, contact us at support@aurisellalondon.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

8. Data Retention

We retain your data only as long as necessary to fulfil the purposes for which it was collected, including for legal or reporting obligations.

9. Cookies

Our website uses cookies and similar technologies. For full details, please refer to our Cookie Policy.

10. Contact

For any questions regarding this Privacy Policy or to make a data request, please contact:

Email: support@aurisellalondon.com
Address: Aurisélla London Ltd, England, United Kingdom